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Frequently Asked Questions
How do I install a Safari extension?
After downloading the app from the App Store, open Safari, go to Safari > Settings > Extensions, and enable the extension. On iOS, go to Settings > Safari > Extensions.
Do the AI features require an internet connection?
No. All AI processing happens on-device through Apple Intelligence. Your data never leaves your device, ensuring complete privacy.
Which devices are supported?
Most extensions support macOS (Sonoma 14+ or later) and iOS/iPadOS (17+). Check each app's listing on the App Store for specific requirements.
What are the Apple Intelligence requirements?
Apple Intelligence features require macOS 15 Sequoia or later, or iOS 18.1 or later, on supported hardware (M1 chip or later for Mac, iPhone 15 Pro or later).
How do I request a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com to request a refund for any App Store purchase.
Can I use extensions on iPhone and iPad?
Yes! Many of our extensions support iOS and iPadOS. Look for the platform badges on each app's page. Install from the App Store and enable in Settings > Safari > Extensions.